Managed Databases in South Africa

Database plans list their engines: MySQL / MariaDB and PostgreSQL, and MS SQL Server on the MS SQL plans when they are listed on this page. App databases use the engines your app's server offers. MS SQL Server also comes with Windows hosting, and MySQL with web hosting.

On NewHost's Windows servers with Microsoft SQL Server, in South Africa. Each database gets its own SQL login that owns that database only and can't see other databases. Connect over TCP with SQL Server Authentication and Encrypt=True; the dashboard shows .NET, Node.js and SSMS examples. The SQL Server version and edition depend on the server: ask support before relying on edition-specific features.

It's shown once: when you create a database, or, for the first database of a new plan, the first time you open it on the Databases page. Store it in your app's environment variables. Lost it? Reset the password to get a new one.

Use the host, port, database name, user and password shown in the dashboard; the dashboard also shows them as a connection URL. Put them in your app's environment variables rather than in your code.

Every app plan includes databases next to your apps too: 1 on Starter, 3 on Developer, 10 on Business and 40 on Agency.

Database plans are backed up automatically, daily or weekly as the plan says, and kept for the plan's number of days. Restore or download a backup yourself from the database's Backups page on the Databases page.

The plan becomes past due, and 7 days after the renewal is due it is suspended: the database users (MS SQL Server: the logins) are locked so connections stop, and your data is kept. Paying the invoice unlocks them with the same passwords.

For MySQL and PostgreSQL it is the plan's allowance across all its databases: if they grow past it we may ask you to move to a bigger plan; nothing is deleted. Each MS SQL Server database is capped at the plan's storage by SQL Server itself.

Use the host and port shown in the dashboard. If a connection from outside NewHost is refused, contact support before relying on it: remote access is set per server.

Yes. An upgrade applies at once and you pay only the difference for the rest of your period; a cheaper plan applies at your next renewal. Your databases stay.